Help During & After COVID-19
We are Here to Help Members Affected by COVID-19
If you are affected by COVID-19, we are here to help. We understand that this may impact your ability to make your mortgage payments. Please contact one of our representatives to learn more about the options that may be available to you. Speak to a representative: Call 800-231-8855, Monday-Friday, 8:30 a.m. - 5:00 p.m. Eastern Time or click this to send us an email message. You may also contact the Homeowner’s HOPE Hotline at 1-888-995-HOPE (4673) for assistance and FREE confidential support from a HUD-approved housing counselor.
Credit Union Mortgage Association, Inc. is located at 10800 Main Street, Fairfax, VA. Our office is located on Main Street (Rt. 236) in Fairfax City, less than ¼ mile east of the intersection of Route 29 & Route 50.
Detailed directions to our offices can be found here:
P.O. Box 1145
Fairfax, VA 22038
Monday – Friday: 8:30 a.m. – 5:00 p.m. EST
Can't find the answer to your question? Please be sure to include the most reliable method for us to contact you so we can provide you with the fastest response possible.