Help During & After COVID-19
We are Here to Help Members Affected by COVID-19
If you are affected by COVID-19, we are here to help. We understand that this may impact your ability to make your mortgage payments. Please contact one of our representatives to learn more about the options that may be available to you. Speak to a representative: Call 800-231-8855, Monday-Friday, 8:30 a.m. - 5:00 p.m. Eastern Time or click this to send us an email message. You may also contact the Homeowner’s HOPE Hotline at 1-888-995-HOPE (4673) for assistance and FREE confidential support from a HUD-approved housing counselor.
Website Accessibility Statement
Accessibility Statement: Credit Union Mortgage Association
Our goal is to conform with Web Content Accessibility Guidelines (WCAG) 2.0 Level A and AA Success Criteria as published by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C) through automatic and manual testing, and subsequent remediation and enhancements for optimal accessibility and usability for all users.
In our effort to provide a fully accessible and optimized user experience for all site visitors, Credit Union Mortgage Association intends to take careful measure to provide excellent user experience, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site.
Credit Union Mortgage Association intends to leverage the Web Content Accessibility Guidelines (WCAG) 2.0 as reference to ensure the web content made available from this site is more accessible for individuals with disabilities and user friendly for everyone.
If you encounter issues with any page or feature on this website, please contact us to submit your feedback and allow us to assist you:
By phone at 703-425-1204 or 800-231-8855 or
By sending mail to: P.O. Box 1145, Fairfax, VA 22038